Meshin - Chris Holmes - PARC blog

Connecting information using context: Meshin

22 June 2010 | Meshin - Chris Holmes

Let’s face it: email is ripe for innovation. We rely on folders and keyword searches to sift through thousands of emails to locate buried messages and documents… but the problem goes beyond the inbox. Today’s business processes are more dynamic, more human-centric, ad hoc, unscripted, and loosely orchestrated – they represent the framework for our interactions with team members, business partners, and customers. The information that fuels these interactions is digital: emails, documents, web site links, database records, IMs, tweets, and so on. Keeping track of all this information in the context of a person, a partner or customer, or a particular activity is a TIME CONSUMING, MANUAL, CUMBERSOME process. And it’s only getting tougher.